VIN BALDOVE

• Build custom CRM systems with data structures, fields, pipelines, workflows, and follow-up logic
• Connect landing pages, forms, and marketing funnels to backend CRM workflows
• Create lead capture, qualification, routing, onboarding, and follow-up automations
• Configure GoHighLevel campaigns, pipelines, forms, calendars, tags, custom fields, and triggers
• Build webhook and API connections between marketing platforms, CRMs, and internal tools
• Automate data entry, ticketing, routine administration, and information routing
• Troubleshoot failed API requests, incorrect field mapping, broken triggers, and workflow conditions
• Test workflows from the user’s point of view and verify that records reach the correct system
• Use Claude Code, Codex, OpenAI tools, and AI agents to build prototypes, workflow logic, and internal tools
• Support infrastructure provisioning, cloud operations, and CI/CD pipeline management

24/7 conversational support agent using a vector knowledge base and n8n webhooks

• Achieved response times below 1.2 seconds
• Resolved approximately 85% of support requests without human intervention

End-to-end waitlist automation pipeline and real-time CRM lead dashboard

• Connected lead capture, CRM updates, and Slack notifications, with alerts delivered in under one second
• Built the workflow to keep waitlist records organized and visible to the team in real time

CRM-triggered digital certificate generation and verification pipeline

• Generated certificates in approximately 0.8 seconds
• Verified certificates successfully in all tested cases

Headless Shopify storefront using the Storefront GraphQL API

• Achieved a 0.4-second Largest Contentful Paint and 28 ms edge response time
• Contributed to a 38% increase in Shop Pay usage